Small Business Services
Providence PC Consulting business services are designed with small and mid size businesses in mind. Our certified technicians provide fast, affordable business computer service and technical computer help any time, weekend and evening appointments. Let us be your IT department for a fraction of the cost!

Managed Services:

Providence PC Consulting Managed Services acts as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support using our world-class software. With Managed Services from Providence PC Consulting, provides a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network is managed through our offices. If at any time you are not completely satisfied with Providence PC Consulting Managed Services, you can exit the program with no strings attached. In fact, we'll even help you make the transition. We're confident that you will be delighted with our service.
WHY DO YOU NEED MANAGED SERVICES?
We find that our clients save money by proactively maintaining their computer systems instead of paying us to bring their computers back from a critical situation. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive. Providence PC Consulting Managed Services also gives your employees direct access to our helpdesk where our technicians solve up to 70% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services.
A study by the Gartner Group revealed the following*: Cost of an Unmanaged XP machine over 3 years: $5309 Cost of a Managed XP machine over 3 years: $3335
Cost Savings of a Managed Machine over 3 years: $1974
If you have 20 computers with Microsoft Windows Providence PC Consulting Managed Services offers a savings of $40,000 over 3 years.
*Reported in Network Computing magazine, 9/2/2004 issue
Providence PC Consulting Managed Services was designed with Small and Mid Size Businesses in mind:
Proactive Maintenance - Providence PC Consulting Managed Services utilizes industry-recognized best practices to keep your computers secure and operating at maximum efficiently.
World-Class IT Support - We have invested in a support system that is normally found only in Fortune 500 companies; we help small and mid size businesses experience the benefits of computer system automation and proactive maintenance.
Weekly and Monthly Reports - You will receive scheduled reports via email with confirmation of all maintenance performed; problems resolved and recommended actions to prevent future issues.
The most successful companies are those who know what they do best, and then hire outside experts to take care of the rest. By using outsourcing as an overall management strategy, company leaders can focus company resources on the primary business of the organization and move ahead swiftly.

Data Backup and Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. Providence PC Consulting is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to Providence PC Consulting experts.

Website Design and Hosting
An organizations website is much more than just another communication vehicle for the internet. Providence PC Consulting develops custom website's that build brands, promote products and enable ecommerce solutions. We specialize in bringing business online with innovative technologies and world class design. Successful website design lies in its ability to combine rich content and innovative design with intelligent applications. We use state of the art technology along with our understanding of business processes to create a dynamic website that interacts with users and reflects the image of your organization. Providence PC Consulting works closely with customers to develop a fully integrated web presence that bridges the gap between internet technology and specific business goals.

Technology Consulting
Deciding on the right technology solution for home or business can be overwhelming. Providence PC Consulting conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify residential and small business technology solutions to solve problems and save money. Providence PC Consulting takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.

Troubleshoot and Repair
Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. Providence PC Consulting makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. Providence PC Consulting makes it convenient for customers to get their problems solved quickly. In extreme circumstances Providence PC Consulting will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:

  • PC Check-Up: Clean debris and dust from case, fans, defragment hard disk drive.
  • Diagnostic: Troubleshoot system to see if there are any unseen problems.
  • Spyware/Virus Removal: Remove harmful programs on your PC including but not limited to Viruses, Spyware, Adware, Hijacker, Trojan horse programs, and BHOs
  • PC Clean: Disassemble and clean internal components.
  • Data Migration (Transfer): Transfer data or files from one computer to another.
  • Operating System Installation: Update or install Windows operating systems.
  • Card Installation: Installation and configuration of peripherals to your PC or notebook.

Software Training
Providence PC Consulting is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. Providence PC Consulting not only shows clients the recommended ways of setting up a business, but also provides procedures for managing accounting books, designing websites and more to ensure they have it right the first time. How much does it cost to waste 5 minutes here, 10 minutes there? When you add it up over just one year you will see that the time cost alone is staggering. Our training can remove those costly moments of indecision and save you time and frustration.

Remote Managed Services
Ever wonder how your competitor keeps their computer systems running smoothly? It's not just about monitoring that only lets you know something is wrong. It's not just about remote access that only lets you react to a problem. It's about a proactive, best-practices approach to keep your computer systems running smoothly. Remote Managed Services is the next evolution in computer systems management. Potential problems are prevented with Providence PC Consulting managed services. Computers stay working and people remain productive. When problems occur, we respond within minutes. Contact Providence PC Consulting today for a free consultation and network review.

Network Monitoring and Management
Providence PC Consulting is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. Providence PC Consulting not only shows clients the recommended ways of setting up a business, but also provides procedures for managing accounting books, designing websites and more to ensure they have it right the first time. How much does it cost to waste 5 minutes here, 10 minutes there? When you add it up over just one year you will see that the time cost alone is staggering. Our training can remove those costly moments of indecision and save you time and frustration.

Remote Data Backup
Don't let your business data disappear! Providence PC Consulting offers easy affordable remote data backup services. If something goes wrong, you still have a copy. All data is secured before being backed up for peace of mind. Never miss a backup with our scheduler software. Your data is stored safely at our secure remote backup center.

Computer and Network Security
No matter how large or small your network is, network security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. Providence PC Consulting can determine which products work with your network and computer processes. Providence PC Consulting network security experts can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.

Shared Internet Office Solutions
No matter how large or small your network is, network security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. Providence PC Consulting can determine which products work with your network and computer processes. Providence PC Consulting network security experts can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.

Email Server and Mobile Device Support
 Greater reliance on email for business has increased messages sent and received to coworkers, customers, and suppliers. Employees look for efficient access to e-mail, contacts, calendars and more no matter where they are or what type of mobile device they are using. Providence PC Consulting supports Exchange, Share Point, Citrix servers and more with mobile device access.

Office Relocation and Setup
When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.
 
Bookkeeping and QuickBooks Training
 Jeff Alan offers a broad array of professional bookkeeping services to greater Brandon, Valrico and Lithia, Florida's finest small businesses. President Jeff Hoening is one of the area’s few certified QuickBooks ProAdvisors - an elite corps of professionals qualified by Intuit, the creators of QuickBooks, as experts in the program. Ask us to design a custom-tailored solution that meets your needs and your budget.  Jeff Alan... Getting you back to business!